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F . A . Q .

​Got questions?

Hopefully we've got answers.

Will you please, please sell me a sofa?

 

We would love too, truly we would. We love furniture and we'd love everyone's home to hold a Martin Industries original.

 

But we are a wholesale manufacturer, not a retail store. We work strictly with those in the design industry: interior decorators, designers, architects, who in turn sell to their clients.

If you're one of the above, call me, maybe? 

If not, we're sorry but at this time we are unable to help you. Thanks for visiting our site, though!

How much does your stuff cost?

 

All of our custom work is quoted on an individual basis. If you are a design firm interested in working with us, please send us your concepts or contact us for a quote.

We are happy to quote any project and aim to turn around most quotes within 48 hours. If you're looking for something faster, please give us a call or shoot us an email, we're happy to go over budgets and discuss details at any time.

 

 

How long does it take?

 

For custom work: the time frame varies. In general, once we have recieved your DEPOSIT, SIGNED ORDER, APPROVED DFA AND ALL FABRICS AND TRIMS it will be approximately 16 weeks to completion. From the time we receive the deposit and details of your project, we allow 2 weeks for your drawings to be completed.

That can change due to many factors out of our control. We do our best to complete each job as expediently as possible, and you can feel free to contact us for status updates at any time. We will be able to give you a better estimate once your job is rolling along. 

*Please note: If there are delays to signed DFAs, extensive changes to DFAs, or delays to fabrics, this will extend the timeline of your project.

 

Do you do recover/refinishing work? Or slipcovers?

 

The short answer: yes, we do and no, we don't. We are happy to quote your recover work based on a photo of the item, or you can send it to us. But please note that we reserve the right to contact you regarding additional charges if the item(s) prove to need more work than initially thought. 

 

We do not do slipcovers or drapery at this time. 

 

Can I come look at fabrics and leather in the showroom?

We are proud to carry an extensive collection of fabrics, including:

Kravet                             Duralee

Avante Garde                Lee Jofa

Revolution Fabrics        Garrett Leather

Thibaut                           Mitchell Fabrics

 

We also carry a large range of premium leather for your upholstered projects.

 

Our showroom contains an extensive selection of sample books, and we are happy to handle all aspects of fabric ordering, memo ordering, tracking, etc. for your projects.

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What are your shipping/storage fees?

 

Martin Industries does not handle shipping. When your item(s) are completed and ready to go we will contact you. They will be plastic wrapped, but any crating or shipping arrangements and carrier are up to you. 

We do not offer storage at our facility. Completed furniture must be picked up in a timely manner. 

If you don't have a shipping/moving company we are happy to provide some names of companies that we work with regularly and trust.

 

 

H O W  I T ' S  M A D E

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